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Troubleshooting – Safe Mode

Entering Safe Mode

62 | SmartRack 116 IP

5 Troubleshooting – Safe Mode

From Safe mode, you can:

 Restore factory defaults – When you cannot access the system (for example, you

have forgotten the Username or Password), you can restore factory defaults from

Safe mode (see Section 3.8.3 on page 42 on how to restore factory settings from

the Web interface).

 Restore the device firmware – If during a firmware update there is a power failure

and you can no longer access the system, you can restore the device firmware

from Safe mode, using a special update file.

5.1 Entering Safe Mode

The following flowchart provides an overview on how to enter Safe mode.

Figure 67 – Safe Mode Procedure

1 2 ... 57 58 59 60 61 62 63 64 65 66 67 ... 91 92

SmartRack 116 IP 1
User Guide 1
Legal Notice 2
About this Document 3
Style Conventions 4
Table of Contents 5
User Guide 7
Table of Figures 10
User Guide 11
1 Introduction 12
1.2 Terminology 13
1.3 Compatibility 13
1.5 Technical Precautions 13
1.7 Trademarks 14
1.8 WEEE Compliance 14
1.6 Safety 14
2 Installation 15
Installation 16
System Components 16
16 16
The SmartRack 116 IP Unit 17
Pre-Installation Guidelines 18
18 18
Replacing the Bracket 19
Connecting 20
User Guide 21
22 22
2.5 Connecting the System 23
2.6 Connecting to the Servers 23
Connecting a RICC/ROC PS/2 24
Connecting a RICC 25
/ROC USB 25
Connecting a RICC SUN 26
User Guide 27
3 Configuring the Network 28
Interface 29
Configuring the Network 30
30 30
User Guide 31
32 32
3.3.2 Configuring 33
Adding a User 34
Configuring User Settings 35
User Guide 35
Deleting User(s) 36
Blocking a User 36
Editing User 36
Information 36
Configuring the KVM Switch 37
38 38
Installing 40
Upgrading Firmware 40
User Guide 41
3.9 Reloading a 42
44 44
Conducting 45
Conducting a Remote Session 46
Starting a Remote Session 46
46 46
4.2 Sharing a Remote Session 47
Exclusive 48
Full Screen Mode 49
Verifying 50
50 50
Adjusting the Video 52
Manually 53
Adjusting Video Settings 53
Managing Keyboard Sequences 54
User Guide 55
Recording a New Custom Key 56
Editing a Key Sequence 56
Synchronizing Mouse Pointers 57
58 58
The USB Option 59
Aligning the M 60
Pointers 60
Calibrating Mouse 61
5 Troubleshooting – Safe Mode 62
Restoring Factory Defaults 63
Restoring the Device Firmware 64
Figure 73 – Upgrade Succeeded 65
Operating 66
Using the Keyboard Hotkeys 66
66 66
6.2.3 Configuring t 67
Configuring Security Settings 69
Operating the SmartR 70
Using the OSD 70
70 70
Configuring the Port 71
Configuring the T 72
Configuring the Users 73
Settings 73
74 74
OSD Functions 75
Scanning 76
Computers (F4) 76
Tuning (F5) 76
Moving the Label ( F6) 77
78 78
Starting and C 80
Software 80
Verifying the V 81
RICC/ROC Version 82
Obtaining N 83
Firmware 83
Troubleshooting 84
– Update Software 84
6.4.4 Electricity F 85
86 86
7 Technical Specifications 87
Technical Specifications 88
88 88
User Guide 89
9 SNMP Events Table 90
SNMP Events Table 91
User Guide 91
201204210 • 933213_EN 92

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