Minicom Advanced Systems SMARTRACK 116 IP Guide de l'utilisateur

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www.minicom.com
Technical Support – [email protected]
SmartRack 116 IP
User Guide
International HQ
Jerusalem, Israel
Tel: + 972 2 535 9666
North American HQ
Linden, NJ, USA
Tel: + 1 908 486 2100
info.usa@minicom.com
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Résumé du contenu

Page 1 - User Guide

www.minicom.com Technical Support – [email protected] SmartRack 116 IP User Guide International HQ Jerusalem, Israel Tel: + 972 2 535

Page 2 - Legal Notice

Table of Figures x | SmartRack 116 IP Table of Figures Figure 1 – Rails...

Page 3 - About this Document

Table of Figures User Guide | xi Figure 40 – Delete User Confirmation ...39 Fi

Page 4 - Style Conventions

Table of Figures xii | SmartRack 116 IP Figure 83 – SmartRack 116 IP Switch Update Window ... 87 Figure

Page 5 - Table of Contents

Introduction Product Overview User Guide | 13 1 Introduction Congratulations on adding SmartRack 116 IP to your remote access tools. This document

Page 6

Introduction Terminology 14 | SmartRack 116 IP  Security – Supports the highest security standards for encryption (128bit SSL / 256-bit AES) and

Page 7 - User Guide

Introduction Safety User Guide | 15 commercial environment. If operation of this equipment in a residential area causes radio frequency interferenc

Page 8

Installation Overview 16 | SmartRack 116 IP 2 Installation 2.1 Overview Install the SmartRack 116 IP system as follows: 1. Remove the SmartRack 11

Page 9 - User Guide

Installation System Components User Guide | 17 Figure 1 – Rails  Long bracket x 2. (For increased rack depth of 905 ~ 990mm) Figure 2 – Long B

Page 10 - Table of Figures

Installation System Components 18 | SmartRack 116 IP  Screws x 6 Figure 6 – Screws  Bracket A with thumbscrew x 2 Figure 7 – Bracket A  Scr

Page 11 - User Guide

Installation Pre-Installation Guidelines User Guide | 19 Figure 10 – SmartRack 116 IP Switch Ports The following table describes the functionality

Page 12

Legal Notice ii | SmartRack 116 IP Legal Notice This manual and the software described in it are furnished under license, and may be used or copied

Page 13 - 1 Introduction

Installation Rack Mounting SmartRack 116 IP 20 | SmartRack 116 IP 2. Connecting the SmartRack 116 IP console to the rack 3. Connecting the KVM Sw

Page 14 - 1.5 Technical Precautions

Installation Rack Mounting SmartRack 116 IP User Guide | 21 Figure 11 – Loosening the Seven Screws 2. Remove the six screws (from the bottom and

Page 15 - 1.9 WEEE Compliance

Installation Rack Mounting SmartRack 116 IP 22 | SmartRack 116 IP To connect to a rack: 1. Move the rail until two screws appear. Figure 15 – E

Page 16 - 2 Installation

Installation Rack Mounting SmartRack 116 IP User Guide | 23 Figure 19 – Tightening the Seven Screws 6. Repeat steps 1 to 5 to connect the other r

Page 17 - User Guide

Installation Rack Mounting SmartRack 116 IP 24 | SmartRack 116 IP The console now sits snugly in the rack. Figure 23 – Console in the Rack 2.4.4

Page 18 - The SmartRack 116 IP Unit

Installation Connecting the System User Guide | 25 Figure 26 – Tightening the Thumbscrews 2.5 Connecting the System Figure 27 illustrates the Sma

Page 19 - RICC/ROCs

Installation Connecting to the Servers 26 | SmartRack 116 IP Figure 28 – ROC PS/2 Figure 29 – ROC USB 2.6.1 Connecting a RICC/ROC PS/2 The conne

Page 20 - Replacing the Bracket

Installation Connecting to the Servers User Guide | 27 Figure 30 – ROC PS/2 Connections You can connect the RICC/ROC PS/2 to a powered on computer

Page 21 - User Guide

Installation Connecting to the Servers 28 | SmartRack 116 IP Figure 31 – ROC USB To connect the RICC/ROC USB: 1. Connect the Screen connector t

Page 22 - 22

Installation Connecting to the Network User Guide | 29 2.7 Connecting to the Network Before powering on SmartRack 116 IP, you can connect the Smar

Page 23 - User Guide

About this Document User Guide | iii About this Document This document provides installation and operation instructions for the SmartRack 116 I

Page 24 - 24

Configuring the Network Boot-Up Process 30 | SmartRack 116 IP 3 Configuring the Network After the system has been installed and all connections hav

Page 25 - 2.5 Connecting the System

Configuring the Network Boot-Up Process User Guide | 31 Figure 33 – Boot-Up Process Assigning Static IP Addresses for a Number of Units You can co

Page 26 - Connecting a RICC/ROC PS/2

Configuring the Network Logging Onto the Web Configuration Interface 32 | SmartRack 116 IP 3.2 Logging Onto the Web Configuration Interface You ca

Page 27 - Connecting a RICC/ROC USB

Configuring the Network Logging Onto the Web Configuration Interface User Guide | 33 4. In User, type the default Administrator name admin and in P

Page 28 - Connecting a RICC SUN

Configuring the Network Configuring the Network Settings 34 | SmartRack 116 IP Tab Description Device For configuration of the device settings, IP

Page 29 - User Guide

Configuring the Network Configuring the Network Settings User Guide | 35 If the DHCP server is published in the DNS server, you can connect to the

Page 30 - 3 Configuring the Network

Configuring the Network Configuring Network SNMP Settings 36 | SmartRack 116 IP environment. The Centralized Management systems combine out-of-band

Page 31 - User Guide

Configuring the Network Configuring User Settings User Guide | 37 2. Select the Enable Traps checkbox to enable SNMP traps of SmartRack 116 IP even

Page 32 - Interface

Configuring the Network Configuring User Settings 38 | SmartRack 116 IP Figure 39 – Add User Page 3. Type a User Name and Password. The password m

Page 33 - User Guide

Configuring the Network Configuring User Settings User Guide | 39 2. Click the Delete button. The Delete confirmation page appears. Figure 40 – De

Page 34 - 34

About this Document iv | SmartRack 116 IP 8 Video Resolution and Refresh Rates Lists video resolutions and refresh rates. Pg. 95 9 SNMP Events T

Page 35 - User Guide

Configuring the Network Configuring the KVM Switch 40 | SmartRack 116 IP Figure 41 – Edit User Page 2. Change the Permission and/or Access as requ

Page 36 - 36

Configuring the Network Configuring the Security Settings User Guide | 41 Figure 42 – KVM Switch Configuration Page for Smart 116 IP The servers t

Page 37 - Adding a User

Configuring the Network Configuring the Security Settings 42 | SmartRack 116 IP Standard Security Policy High Security Policy At least six charac

Page 38 - Deleting User(s)

Configuring the Network Performing Additional Configuration Operations User Guide | 43 3.8 Performing Additional Configuration Operations You can

Page 39 - Editing User Information

Configuring the Network Performing Additional Configuration Operations 44 | SmartRack 116 IP 6. Save the changes and restart the system, by clicki

Page 40 - 40

Configuring the Network Performing Additional Configuration Operations User Guide | 45 8. Click Yes. The unit reboots. After about 30 seconds, the

Page 41 - User Guide

Configuring the Network Reloading a Page 46 | SmartRack 116 IP 3.9 Reloading a Page You can load the parameters on any configuration page with the

Page 42 - 42

Configuring the Network Saving Changes and Logging Out User Guide | 47 Figure 49 – Save Succeeded Message 2. Click OK. Device reboots, and when it

Page 43 - User Guide

Conducting a Remote Session Starting a Remote Session 48 | SmartRack 116 IP 4 Conducting a Remote Session The remote session enables remotely acce

Page 44 - Upgrading Firmware

Conducting a Remote Session Starting a Remote Session User Guide | 49 Figure 52 – Logon Page Leave Mode as Remote Access. 4. In User and Password,

Page 45 - Restoring Factory Settings

Table of Contents User Guide | v Table of Contents TABLE OF FIGURES ...

Page 46 - 3.9 Reloading a Page

Conducting a Remote Session Starting a Remote Session 50 | SmartRack 116 IP Figure 53 – Remote Session Page The Remote Session page displays:  S

Page 47 - User Guide

Conducting a Remote Session Sharing a Remote Session User Guide | 51 Button Description Video button. Pressing this button opens up a dropdown men

Page 48 - 48

Conducting a Remote Session Displaying the Toolbar 52 | SmartRack 116 IP 4.2.1 Exclusive Session When starting a remote session and there are no o

Page 49 - User Guide

Conducting a Remote Session Setting the Session Profile User Guide | 53 Figure 55 – Session Profile Dialog Box 2. In Local Mouse Pointer, select o

Page 50 - 50

Conducting a Remote Session Verifying Remote Presence Solutions Information 54 | SmartRack 116 IP The desktop window disappears. To exit full scr

Page 51 - Up to five users

Conducting a Remote Session Changing the Video Performance Settings User Guide | 55 4.6 Changing the Video Performance Settings From the toolbar,

Page 52 - 4.3 Displaying the Toolbar

Conducting a Remote Session Adjusting the Video 56 | SmartRack 116 IP Figure 57 – Performance Settings 2. In Mode, select Fixed or Adaptive. 3. Fo

Page 53 - Full Screen Mode

Conducting a Remote Session Adjusting the Video User Guide | 57 4.7.2 Automatically Adjusting the Video Image The video view may need to be adjust

Page 54 - Information

Conducting a Remote Session Adjusting the Video 58 | SmartRack 116 IP Figure 59 – Manual Video Adjustments Controls 2. In Brightness and Contrast,

Page 55 - > Performance

Conducting a Remote Session Managing Keyboard Sequences User Guide | 59 5. Level displays the Video "noise" level when a static screen i

Page 56 - 4.7 Adjusting the Video

Table of Contents vi | SmartRack 116 IP 2.7 CONNECTING TO THE NETWORK ... 29 2.8 CONNEC

Page 57 - User Guide

Conducting a Remote Session Managing Keyboard Sequences 60 | SmartRack 116 IP Figure 60 – Special Key Manager 2. Click the Add Predefined button.

Page 58 - : Auto, No Filter, Low

Conducting a Remote Session Managing Keyboard Sequences User Guide | 61 The sequence appears in the Special Key Manager box. 4. In the Special Key

Page 59 - Adding A Keyboard Sequence

Conducting a Remote Session Synchronizing Mouse Pointers 62 | SmartRack 116 IP 4.8.3 Editing a Key Sequence To edit a predefined keyboard sequen

Page 60 - 60

Conducting a Remote Session Synchronizing Mouse Pointers User Guide | 63 When working at the client computer, two mouse pointers appear – one of th

Page 61 - Recording a New Custom Key

Conducting a Remote Session Synchronizing Mouse Pointers 64 | SmartRack 116 IP 2. In Operating System, from the dropdown menu, select the target’s

Page 62 - Deleting Key Sequence(s)

Conducting a Remote Session Synchronizing Mouse Pointers User Guide | 65  USB-to-PS/2 adapter  USB KVM dongle, such as RICC/ROC USB and X-RICC

Page 63 - > Mouse Settings

Conducting a Remote Session Switching to a Different Server 66 | SmartRack 116 IP 3. In Max Rate, select the maximum mouse report rate. For Sun So

Page 64 - The USB Option

Conducting a Remote Session Disconnecting the Remote Session User Guide | 67 To connect to a different server: 1. On the toolbar, click . A li

Page 65 - Advanced Mouse Emulation

Troubleshooting – Safe Mode Entering Safe Mode 68 | SmartRack 116 IP 5 Troubleshooting – Safe Mode From Safe mode, you can:  Restore factory def

Page 66 - Calibrating Mouse Pointers

Troubleshooting – Safe Mode Entering Safe Mode User Guide | 69 To enter Safe mode: 1. While powering up SmartRack 116 IP, press and hold down th

Page 67 - User Guide

Table of Contents User Guide | vii 4.2.1 Exclusive Session ... 52 4.3 DISPLAYING

Page 68 - 5.1 Entering Safe Mode

Troubleshooting – Safe Mode Restoring Factory Defaults 70 | SmartRack 116 IP 5.2 Restoring Factory Defaults You can restore all SmartRack 116 IP s

Page 69 - Go Local button on

Troubleshooting – Safe Mode Restoring the Device Firmware User Guide | 71 To restore device firmware: 1. In the Safe Mode menu (see Figure 69),

Page 70 - 70

Operating the SmartRack 116 IP Switching System Locally Using the Keyboard Hotkeys 72 | SmartRack 116 IP 6 Operating the SmartRack 116 IP Switchin

Page 71 - Reboot to restart the unit

Operating the SmartRack 116 IP Switching System Locally Using the OSD User Guide | 73 Figure 74 – OSD Main Window Lines with yellow text show acti

Page 72 - Switching System Locally

Operating the SmartRack 116 IP Switching System Locally Using the OSD 74 | SmartRack 116 IP 6.2.3 Configuring the OSD Settings You can configure

Page 73 - Selecting a Computer

Operating the SmartRack 116 IP Switching System Locally Using the OSD User Guide | 75  Keyboard language  Switch name From this screen, you can

Page 74 - 74

Operating the SmartRack 116 IP Switching System Locally Using the OSD 76 | SmartRack 116 IP different computers. There are three different access l

Page 75 - User Guide

Operating the SmartRack 116 IP Switching System Locally Using the OSD User Guide | 77 Activating Autoskip With the Autoskip feature, the arrow keys

Page 76 - Changing the OSD Hotkey

Operating the SmartRack 116 IP Switching System Locally Using the OSD 78 | SmartRack 116 IP  The Computer name  The Keyboard settings To conf

Page 77 - User Guide

Operating the SmartRack 116 IP Switching System Locally Using the OSD User Guide | 79 By default, the keyboard mode is set to PS, which is suitable

Page 78 - Editing the Computer Name

Table of Contents viii | SmartRack 116 IP 6.2.2 Selecting a Computer ... 73 6.2.3 Configur

Page 79 - User Guide

Operating the SmartRack 116 IP Switching System Locally Using the OSD 80 | SmartRack 116 IP  T/O – the timeout period. When password protection i

Page 80 - 80

Operating the SmartRack 116 IP Switching System Locally Using the OSD User Guide | 81  Y – Full access to a particular computer plus access to th

Page 81 - User Guide

Operating the SmartRack 116 IP Switching System Locally Using the OSD 82 | SmartRack 116 IP To change a user name or password: 1. In the Securit

Page 82 - OSD Functions (F1)

Operating the SmartRack 116 IP Switching System Locally Using the OSD User Guide | 83 Scanning Computers (F4) When necessary, you can adjust the sc

Page 83 - Moving the Label ( F6)

Operating the SmartRack 116 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware 84 | SmartRack 116 IP 2. Press F6. The selected s

Page 84 - 84

Operating the SmartRack 116 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware User Guide | 85 The Update software enables you to

Page 85 - User Guide

Operating the SmartRack 116 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware 86 | SmartRack 116 IP Figure 82 – RS232 Cable 6.3.

Page 86 - Installing the Software

Operating the SmartRack 116 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware User Guide | 87 Figure 83 – SmartRack 116 IP Switc

Page 87 - User Guide

Operating the SmartRack 116 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware 88 | SmartRack 116 IP Figure 84 – Communication Po

Page 88 - 88

Operating the SmartRack 116 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware User Guide | 89 Figure 86 – Hardware Version Repor

Page 89 - Obtaining New Firmware

Table of Contents User Guide | ix 6.4 TROUBLESHOOTING – UPDATE SOFTWARE ... 91 6.4.1 Resetting

Page 90 - 90

Operating the SmartRack 116 IP Switching System Locally Upgrading the SmartRack 116 IP Firmware 90 | SmartRack 116 IP To update the firmware: 1.

Page 91

Operating the SmartRack 116 IP Switching System Locally Troubleshooting – Update Software User Guide | 91 Manually Updating the RICC/ROCs You can m

Page 92 - Electricity Failure

Operating the SmartRack 116 IP Switching System Locally Troubleshooting – Update Software 92 | SmartRack 116 IP 6.4.1 Resetting the SmartRack 116

Page 93 - User Guide

Operating the SmartRack 116 IP Switching System Locally Troubleshooting – Update Software User Guide | 93  For an electricity failure during a fi

Page 94 - 7 Technical Specifications

Technical Specifications 94 | Smart 108/116 IP 7 Technical Specifications Specification Description Operating systems Target server – DOS, Window

Page 95 - User Guide

Technical Specifications User Guide | 95 Specification Description Supported colors 16.7 M Keyboard/mouse 106 key PS/2 keyboard with touchpad Syn

Page 96 - 96

Video Resolution and Refresh Rates 96 | Smart 108/116 IP 8 Video Resolution and Refresh Rates Hz → 56 60 65 66 70 72 73 75 76 85 86 640x480 x

Page 97 - 9 SNMP Events Table

SNMP Events Table User Guide | 97 9 SNMP Events Table The following table lists all recorded events. Event Text Code Comment System Boot 1010

Page 98 - 98

SNMP Events Table 98 | Smart 108/116 IP Event Text Code Comment Wrong user name or password 2030 Wrong user name or password. Login is not succ

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