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Troubleshooting – Safe Mode

Entering Safe Mode

62 | Smart 108/116 IP

5 Troubleshooting – Safe Mode

From Safe mode, you can:

 Restore factory defaults

– When you cannot access the system (for example, you

have forgotten the Username or Password), you can restore factory defaults from

Safe mode (see Section 3.8.3 on page 40 on how to restore factory settings from

the Web interface).

 Res

tore the device firmware

– If during a firmware update there is a power failure

and you can no longer access the system, you can restore the device firmware

from Safe mode, using a special update file.

5.1 Entering Safe Mode

The following flowchart provides an overview on how to enter Safe mode.

Figure 45 – Safe Mode Procedure

1 2 ... 57 58 59 60 61 62 63 64 65 66 67 ... 91 92

Smart 108/116 IP 1
User Guide 1
Legal Notice 2
About this Document 3
Style Conventions 4
Table of Contents 5
Table of Contents 7
User Guide 7
User Guide 9
Table of Figures 10
Table of Figures 11
User Guide 11
1 Introduction 12
1.2 Terminology 13
1.3 Compatibility 13
1.5 Technical Precautions 13
1.6 Safety 14
1.7 User Guide Feedback 14
1.8 Trademarks 14
1.9 WEEE Compliance 14
Introduction 15
WEEE Compliance 15
User Guide 15
2 Installation 16
Installation 17
System Components 17
User Guide 17
RICC/ROCs 17
Pre-Installation Guidelines 18
18 18
Mounting the Unit 19
2.5 Connecting the System 20
Connecting a RICC/ROC PS/2 21
Connecting a RICC/ROC USB 22
Connecting a RICC SUN 23
Connecting to the Network 24
24 24
3 Configuring the Network 25
Configuring the Network 26
Boot-Up Process 26
26 26
Interface 27
28 28
User Guide 29
30 30
User Guide 31
Adding a User 32
Deleting User(s) 33
Blocking a User 34
Editing User Information 34
Configuring the KVM Switch 35
User Guide 35
36 36
User Guide 37
38 38
Upgrading Firmware 39
Restoring Factory Settings 40
3.9 Reloading a Page 41
42 42
Conducting a Remote Session 43
Starting a Remote Session 43
User Guide 43
44 44
User Guide 45
4.3 Displaying the Toolbar 46
Full Screen Mode 47
Information 48
> Performance 49
4.7 Adjusting the Video 50
Adjusting the Video 51
User Guide 51
: Auto, No Filter, Low 52
, and High 52
Adding a Keyboard Sequence 53
Managing Keyboard Sequences 54
54 54
Recording a New Custom Key 55
Editing a Key Sequence 56
Deleting Key Sequence(s) 56
> Mouse Settings 57
The USB Option 58
Advanced Mouse Emulation 59
Aligning the Mouse Pointers 60
Calibrating Mouse Pointers 60
User Guide 61
5.1 Entering Safe Mode 62
Go Local button on 63
Troubleshooting – Safe Mode 64
Restoring Factory Defaults 64
64 64
Reboot to restart the unit 65
Switching System Locally 66
Navigating the OSD 67
Selecting a Computer 67
Using the OSD 68
68 68
User Guide 69
Changing the OSD Hotkey 70
Activating Autoskip 70
Editing the Switch Name 71
Serial Port 71
Editing the Computer Name 72
User Guide 73
74 74
OSD Functions (F1) 75
Scanning Computers (F4) 76
Tuning (F5) 77
Moving the Label ( F6) 77
78 78
User Guide 79
Installing the Software 80
User Guide 81
82 82
Obtaining New Firmware 83
84 84
Communication Error Message 85
Electricity Failure 86
7 Technical Specifications 87
Technical Specifications 88
88 88
User Guide 89
9 SNMP Events Table 90
SNMP Events Table 91
User Guide 91

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